GET STARTED IN A FLASH
The setup takes only minutes. The Sales Suite is built to scale and implement quickly, so your reps can jump right into business.
What is Zendesk?
A business software that is designed to offer businesses an intuitive helpdesk platform for improving customer interaction and achieving more customer satisfaction from those interactions.
Why Zendesk?
SOLUTION
Zendesk for sales
The Sales Suite removes the difficulties of sales software so your team can focus on what really matters—building meaningful relationships and closing deals faster.
ENGAGE IN BETTER CONVERSATIONS
Integrated communication channels including Live chat, Voice and SMS, as also the Automate outreach.
LET DATA POWER YOUR TEAM
For accurate sales reporting there are Customizable dashboards, Activity reporting and Smart lists.
PERSONALIZE YOUR PIPELINE
Through Prospect list building, Easy import and Enrichment.
SOLUTION
Zendesk for support
No matter what your needs are, you’ll find a best-selling solution that’s designed to make customer support easier.
Focus on conversations, not channels
Zendesk ticketing system puts email, chat, social, and voice in the same place, so your business can focus on the conversation, not the channel.
Help customers help themselves
A well-stocked knowledge base helps customers resolve common problems quickly and reduces the load on your team. Zendesk makes it simple to create, organize, and share your team’s know-how.You can even use their AI-powered bot, or spin up your own community forum.
Measure and boost team productivity
Customizable and pre-built dashboards mean managers can easily measure CSAT, first response time, number of help center views, and more. Move the needle on the metrics that matter by using Zendesk automations and workflows to cut out busy work.
Bring your business data and systems together
Zendesk platform lets you connect your customer data—wherever it lives— and gives developers and admins the tools they need to build the best experience for your customers.
Zendesk marketplace has hundreds of apps and integrations that plug directly into your toolset.